Customer Testimonials in East Peoria IL
Quick to review and check the camera and to come to my house was great.
Jade was great!!
Very helpful, fast, and great communication.
Exceptional service, friendly staff. Tori was great to work with!
Great place, Great people
I have had my vehicle serviced at Uftring for more than a decade. I feel like everyone is very helpful and honest. Whether it’s a routine oil change or a more involved repair, I trust this group to keep my vehicle running and keep me informed so I can plan for what might need attention down the road.
Val and Matt did great by us! They were fast, kind, and easy to talk to while we waited. They got us a great deal on a Nissan Rogue. Will definitely be back in the future!!
I want to thank John Peters and all involved that got my car back in working order. You guys went above board & I am so thankful for everything you guys did! I will certainly become a faithful customer of yours. Thank you so much!!!!! Deb Wheatley
The oil change was done quick and effective
George was great!
I loved having my bronco picked up and delivered back home. The offering of a service vehicle was excellent.
I had the Mobil Service come to my house and change the oil in our RV and check the air in all the tires. Now we are ready for our trip in July..
Bought a new 2025 F150. Entire process went smooth. No high pressure to buy add-ons. Overall a very good experience
Chris was such a great salesman and helped me get the truck i wanted very thankful
They had the part a pill trim. They were all done with it in 45 minutes thank you very much,!
Just in the service/maintenance. Check in was easy, wait was reasonable, staff was very friendly.
Great friendly knowledgeable staff. Very happy
Just bought a car here, their customer service is amazing and the salesperson that worked with me to get my car was amazing Jazmin was so patient and helpful through the whole process and I can’t thank you Guys enough!!
Excellent! Easiest car purchase ever.
Service team was a pleasure to work with.
Great experience.
They showed up at the appointment time. Made contact. Did the work. Took them about a half hour . Very polite . Factory recall.for seat bolts.
They sold me a maverick , Red was first class ,and had a wonderful experience .
From the purchasing of the vehicle I bought to the service I had done.i can only summit up in one word.amazing.salesman an service
My buying experience was not stressful and very smooth. Knowing the staff was beneficial as well. I am very happy with my purchase and will return to Uftring in the future when I am in need of a new vehicle.
Always great service! Everyone is so polite and ready to help. I always take my flex to Uftring in East Peoria for any service needed.
Had a recall done and everyone was great
We recently purchase a vehicle we had found online! Simply followed a link to check the availability to start the process. Every moment from that first step was incredibly easy. From the call we got to confirm our interest, to setting us up with a salesmen, all the way through the finance process- easy, quick, and convenient!! Which says a lot when you drive from another state for the car you want! Very pleased with our interaction!
Camera recall
Nothing but good things to say took my truck in for service and found a couple problems with it and ended up being about 6 1/2 to 7 hours worth of work. I sat in the waiting room multiple managers and Assistance checked on me throughout the day to make sure I didn’t need anything and that I didn’t need to go anywhere great experience. Hannah did a great job of keeping me informed on the timeframe and status of the vehicle
Everyone at Uftring Ford were friendly, fair and helpful.
As usual PJ Adair took care of all our needs and answered all our questions completely.1st rate service from a true professional
Phenomenal service! The mobile crew was able to get the job done and make everything super simple with great communication. All around would recommend! 10/10
The best service ever. Was broke down on a work trip and they towed me in, had me fixed in 24 hours and back on the road before my trip was over. Greatly appreciated!
I’ve worked with Victoria several times now, and her professionalism and attention to detail is 5 star for sure!
They were great, I came in with a number I was wanting to spend on a specific vehicle and they were able to make it happen and close within the same day, plus had the vehicle detailed for me!
Great place, Great people. Chris was the best in helping with sales.
Staff very friendly and helpful.
Super helpful and accommodating. Made the proccess quick and painless.
Uftring Ford, particularly Jazmine and her team, provided remarkable support and expertise in getting me behind the wheel of my impressive 2025 Mustang GT.
We are very happy with our recent purchase of a used Outback Limited. Howard Marfell was our salesperson for over two decades. After he moved and left Uftring Subaru we were concerned about having to deal with a new person. Through a referral from a coworker, we went with Travis Doubet. Travis met and exceeded our expectations. It was only 1.5 hrs from test drive to leaving with our next Subaru. He is now our new "Not Howard" 🙂
Dealt with her twice, two big zeroes. She seems to have a script/process and does not listen to person on the other side of the desk. Not just me, my wife agreed completely. Also she did seem to have familiarity with the product lines or current stock. Uftring lost the sale to another dealership.
Bryce Bourazak and the staff were very helpful in getting us into the Subaru we chose quickly and at the price we wanted. After having bad experiences at two other dealerships, this experience was great! Highly recommend!
Went to the Subaru for a Forester only looking the first day. Our sales person Sarah Patrick spoke to us took time to show us a few Subaru's. After a few views we got some info and left . Contacted Sarah and said we're interested in the Forester and wanted to come in Wednesday she was off and offered a different salesman and we declined and made it Monday night surprise stop. During the sale we were never pushed or offered a different vehicle or stuff we didn't want Sarah did a remarkable job and we ended up ... Read More DealerRater - Feb 22, 2024
This has been by far the worst experience with Uftring Ford Services that I've had since starting my relationship with them in 2005. At the end of May 2023, I called to have my AC checked on my 2005 Ford Focus as it was blowing out hot air. They didn't have an appointment available until July so I booked it and waited for July to get here. I dropped it off and was told by Uftring Ford Services that I needed a new evaporator, but they couldn't find one anywhere and said if I could find one then they would ... Read More DealerRater - Sep 7, 2023
We went in to look at a truck and Red helped us. It was the easiest vehicle purchase I have ever had. I am so happy, and Red was great he is the kind of salesman that wants repeat clients and he works to make you want to come back. It was a very great experience.
Lost $5500 trading in my vehicle on a new truck. Ford's website, KBB and another on-line site confirmed this value. After waiting 6 mo's for the ordered truck dealer knew I'd go ahead with the deal anyway. Complained to Corporate Ford.
took my subaru in for oil change after picking up, i found that the tires had been rotated-i was speechless, since i had not asked for this work as a matter of fact, i had the tires rotated and balanced the day before, so this was kind of un-nerving i probably should have made an issue of it and contested the un-necessary service and charge, but i didn't need the stress so, your service advisor should ask before doing work
Took over month to fix warranty repair. Broke more than they fixed on transmission. Went in to fix typically synchros and gear problem in 2017 mustang. They couldn't get the fifth gear to 'fit right' and had to order another gear. New gear is in but they tell me they shipped the wrong gear and have to get another one. Now they get the correct gear and install. They were finished in three weeks had me come pick it up and clutch pedal drops to floor and check engine light is now on. I tell them that it's clearly ... Read More DealerRater - Feb 26, 2021
I would highly recommend steering clear. The sales process will take forever - which I feel is mostly by design to get you to lose your patience and agree to additional offerings. In addition to a very uncomfortable sales process, upon taking delivery of the vehicle, I noticed the vehicle was missing floormats. This was conveniently hidden by the paper detailing mats on the floor. Upon this discovery, my sales person didn't really seem concerned about it. It was obvious to anyone with a pulse that I was disappointed. A few days later, I got an email from said ... Read More DealerRater - Jul 21, 2020
Been in contact with this dealership for a few days about a vehicle. Told them we were driving 3 hours to purchase this said vehicle. They told us it’s in great shape no rust no dents or dings inside was great. Sent us pictures of what was good. 😡 Well... no no it isn’t. Back tail gate was full of rust and just painted over. Inside drivers seat was falling apart, scratches all over the vehicle I wouldn’t send my worst enemy here. Then... the sales boy sent us a email saying thanks for coming in and thanks for ... Read More DealerRater - Jun 19, 2020
So, trying to keep up with the pickup in the shop. You would think if I call in and leave four messages I would receive a call back with some sort of message. No. I have to keep calling. Thanks, Eric.
Rob Applegate was informative and obliging. Got us the best deal he could. I will go there again. I purchased.a Crosstrek and I am totally satisfied with the purchase
took my car here for a simple sensor and it was out for 4 weeks I tried calling and couldn’t get an answer multiple times, I get a call back and they want $3000 for a repair that they broke, I call corporate and got my money back for the repair. You don’t want this joke of a dealership
We have brought 3 vehicles from Andy Marino Always pleased with his knowledge of the ford brand. He’s always worked with us to get us everything we we want & a good price for our trade in. Working with Mike or Barry in the service department is stress free. The service department is very important to me when purchasing a vehicle I highly recommend Uftring & see Andy Susan Maxwell
We purchased a Ford Fiesta from this dealer in Aug. 2017. On Nov 17, we took it in for a simple oil change. The service department totally misled my naive my teenage daughter and sold her an $80 cabin air filter. She was told she needed an alignment, and was under the impression that is what she was being charged for. She only has had the car 3 months and it already needs tires rotated, a 4 wheel alignment, and a cabin air filter??? Give me a break!! So instead of doing an alignment, they installed a worthless air filter and took her money. They ... Read More DealerRater - Dec 4, 2017
I had such a great experience with Rob at the Peoria Uftring. He worked with me and found me everything I needed. He then brought it from another store and met with us on a Saturday. He got me everything I wanted with a few extras. Very satisfied and would HIGHLY recommend going back!
Came in for an oil change on Saturday November 4th and waited for over 2 hours to get my vehicle back. This was my first experience coming to the Uftring Ford automall...I definitely will not be back to this place.
Brady Andrews was great. I knew what I wanted and what I needed on my trade to make the deal work for me. It was quick easy and no pressure.
I purchased a 17 Ford Focus RS with the help of Shannon Talley what a great experience! She was very helpful communicated great especially since I had to do most of the deal over the phone. Everyone at the dealership was great no pressure, finance was a breeze wasn't stuck in there for hours going of warranties I didn't want we found what worked for me and we were on our way. If your looking to purchase a new vehicle you can't go wrong here A++ in my book!
We didn't have a clue as to what we wanted we just knew we needed a vehicle. We had a budget and we needed to stay close to it. James Mc Carter showed us used and new vehicles. He let us drive a few and we decided on a 2017 Ford Escape!! He was so knowledgeable and patient with us! I will buy from him again and tell all of my friends!
Just bought a new 2017 Subaru Outback from AJ and couldn't have had a better car buying experience. AJ was professional, knowledgeable and, best of all, his no hard sell demeanor was refreshing and much appreciated. We are very happy with the new Outback and AJ will certainly have our return business when we get the next one. Bob & Lynne Cafferty
I ask a lot of questions about the Subaru Outback and Josh Noll answered all of them. I think the most important feature on the Outback to me was the safety it provided to avoid an accident. Another thing I liked about the dealership was from Josh to all the people I came into contact with was the professional and willingness to help you. I am very please with Outback, in fact I love it.
John Applen helped us find our perfect SUV. We went in and told him what we were looking for and gave our contact information. Within a week of searching he contacted us with a vehicle coming in that may be what we were looking for. We went and looked at it and bought it the same day. John was great about goin at our pace with no pressure. He gave us time to discuss things over privately and answered all our questions.
We had a great experience with Uftring auto mall Rob Applegate was our sales person and when we met we didn't know what to expect.we talked about the Edge that we were looking at we test drove it three times different days to make sure that this was right.Rob made sure that he went out of his way to make everything right for us.we enjoyed working with Rob.thank you so much we really appreciate working with you.
We made a big move over to buying a Subaru Outback due to two main reasons. The quality of the car and it's excellent reviews- but more importantly was the qualities of our salesman. He treated us with kindness, did not push us in making a decision, had extensive knowledge about the many options on the car we were debating on and finally, was able to answer our questions without saying 'I think so' or making us feel inferior. Ask for John Applen - you will not be disappointed! Jim & Barb Howard
This is the second vehicle that we bought from Ollie at Uftring. Highly recommend shopping there and hitching up with Ollie. He is very personable and a straight shooter. We feel comfortable when dealing through him. We will probably return there when it is time for our next vehicle purchase.
Frank was awesome from beginning to end. I had many questions and request. He was very prompt on his response times and fulfilled all of my expectations. I will without a doubt go back to him when it's time for a new car.
Honesty for one,sincere and confidence in the product and respect for the customer. Thanks again and I will be back again for my next one
My first time dealing with Uftring. It was a very good experience! Josh Noll met my needs and was not pushy. I would defiantly recommend him.
I had a wonderful experience buying a car all by myself as a widower. Thanks Ollie you are the best. I love my Subaru!Thank you.
A couple years ago I purchased a Subarau CrossTrek Hybrid from AJ and have been extremely impressed with the quality of service he delivers. AJ doesn't just sell you a car, he becomes your coach and advocate for any car need that arises. When I decided to downsize from the SUV to an Impreza, AJ again stepped up to listen and understand and make sure to deliver exactly the right car for me. He's always there for his cutomers.
Josh Noll was personable, and knowledgeable about the vehicles when my DH and I came to test drive a Subaru Forester or a Ford Escape. The Subaru Forester was the best fit for us. Josh listened to our needs, and helped us choose the right vehicle for us. The process to buy was explained every step of the way. No heavy-handed business here!
My salesman is named AJ. He was very helpful in the process of buying my new car. Even though I pretty much knew exactly what I wanted it was nice to have someone that seemed as excited about the car I was purchasing as I was. He kept me informed and was very knowledgeable.